Troubleshooting

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Why can't I select a pay period?

CL-TS-230825030114
When attempting to select a pay period, the box is grayed out and will not allow you to select a new pay period.

Date out of Range Error

CL-TS-040120152120
When you are using Clarity, you may encounter an error that reads: "Date out of range". This error means that a date being used somewhere in your database is invalid (e.g. 01/22/1842) and because Clarity tries to validate it, it will find that the date is out of range.

Language Localization

CL-TS-120114121503
Program is displaying menu options, fields or grid titles in a language that you do not desire (ie: French vs English or vice versa).

NaN is not a valid floating point value

CL-TS-1401140919
'NaN' is not a valid floating point value in Paymate Clarity.

No mapping for the Unicode character exist

CL-TS-1415130116
No mapping for the Unicode characters exists in Clarity.