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Process Payroll
Cannot Select Pay Period
AC-FA-FA-PP-030114190512
When attempting to select a pay period, the box is grayed out and will not allow you to select a new pay period.
Company payroll data is in the wrong year
AC-FA-FA-PP-031513160125
Payroll data that exists in the database is stored in the wrong year. For example, a payroll run for January 2023 is showing up in January of 2022.
EI Hours are doubling on hourly employee's paycards.
AC-FA-FA-PP-0509081521
When a paycard is created for an hourly employee, the EI hours are coming out as double what they should be. What is wrong?
Formula Based Payroll Category is Calculating Too Low
AC-FA-FA-PP-061518020119
A formula-based payroll category has been setup but is paying too low, how can I fix this?
Employee set as tax exempt still gets taxed
AC-FA-FA-PP-051316190520
Income Tax is calculated in Employee Paycard even though employee is set as tax exempt
Insurable Earnings Are Not Stopping at Max in Employee Year-to-date Journal
AC-FA-FA-PP-091419050118
Employee Year to date Journal report does not show the Cap on the Insurable Earning
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