Employee Missing under "Print/Email Paystub"
I cannot print or email an employee's paystub as it does not show up under the "Print/Email Paystub" step.
Description:
- Follow the instructions if you cannot find your employee under the employee list of the "Print/Email" step.
Prerequisites:
- Complete the first three steps (Select pay period, Timesheets, Process payroll) of the payroll wizard before going to "Print/Email Paystub".
Solution:
The following are the reasons why your employee is not on the list:
- The employee's payroll status is inactive (check their profile under Payroll Employees > Employee List).
OR
- The "Pay by" is different on the employee's profile under Payroll Employees > Employee List.
- So in the "Pay by" dropdown, select the payment method that you selected in the payroll employee profile's "payment method" section.
