Information about "Create Bank File" step
When I go to the "Create bank file" section, an error message appears: "No active bank file set up." "Please activate the bank file."
Description:
- When I navigate to the "Create bank file" step, it displays an error: "No active bank file set up." "Please activate the bank file."
Prerequisites:
- Log in to Harmony and navigate to Processing > Payroll Wizard > "Create bank file."
Solution:
This issue can occur when navigating to the "Create bank file" step without having an active bank interface. To resolve this, follow the steps outlined below.
- Complete the first four steps (select pay period, timesheets, process payroll, print or email paystubs) of the payroll wizard.
- In the payroll process' "Print/Email Paystub" step, click on the "Next" button.
- Click on the "+New".
- Enter a bank name into the "Name" fields.
- Select a company bank in the "Company bank" fields.
- Click on the "Save" icon.
If you already have a Bank file:
- Toggle one of the bank files listed in the bank interfaces list.
- The system does not allow you to activate more than 1 bank files at the same time. You should have only one active bank file.
