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PIER Review
AC-FA-TR-160905180522
Revenue Canada has requested a PIER review of our payroll. What is this and why are they requesting it?
Cannot Select Pay Period
AC-FA-FA-PP-030114190512
When attempting to select a pay period, the box is grayed out and will not allow you to select a new pay period.
Setup Commissioned Employees
AC-FA-TR-190520031513
I have commissioned employees and want to setup their pay.
Company payroll data is in the wrong year
AC-FA-FA-PP-031513160125
Payroll data that exists in the database is stored in the wrong year. For example, a payroll run for January 2023 is showing up in January of 2022.
Creating a timebank
AC-FA-TR-031805200913
Many companies are now using timebanks for various reasons. Some of these are for banking overtime to be taken in days off or paid at a later date.
EI Hours are doubling on hourly employee's paycards.
AC-FA-FA-PP-0509081521
When a paycard is created for an hourly employee, the EI hours are coming out as double what they should be. What is wrong?
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