Employees do not appear in the list view of the payroll process during the "Print/Email Paystub" step.
When I try to print, the employee list does not appear in the list view.
Description:
- When I try to print, the employee list does not appear in the list view.
Prerequisites:
- Log in to Harmony and navigate to Processing > Payroll Wizard > "Print/email paystub."
Solution:
This issue can occur when the user selects incorrect filters in the "Print/Email paystub" step in the payroll process. To resolve this, follow the steps outlined below.
- Complete the first three steps (Select pay period, Timesheets, Process payroll) of the payroll wizard.
- In the payroll process' "Payroll Process" step, click on the "Next" button.
- In the "Print/Email paystub" step, "Pay by" dropdown, select the payment method that you selected in the payroll employee profile's "payment method" section.
- Select a style from the "Style" dropdown in the "Print/Email paystub" step.
- Click on the "Refresh" icon.